Procedures & Guidelines
Exhibitor Guidelines
Exhibitor Guidelines and Event Procedures
Exhibitor Guidelines and Event Procedures provide important information to help exhibitors prepare for a successful event experience at the Lancaster County Convention Center. These resources outline venue requirements, move-in and move-out schedules, booth regulations, safety standards, shipping procedures, and operational policies to ensure smooth event execution.
Knowing the rules before you arrive makes your move-in smoother, your setup faster, and your show floor experience better. The Lancaster County Convention Center has established clear exhibitor guidelines to keep events running safely and efficiently for everyone on the floor. Review the information below before your event and reach out to our team with any questions.
Exhibitor Information and Guidelines
Loading Dock and Move-In Access
Exhibitor freight and loading dock access is located at:
65 South Christian Street
Lancaster, PA 17603.
All move-in and move-out arrangements must be coordinated in advance with the show organizer and GES.
Hanging and Rigging
Signs, banners, and demonstration items that require ceiling suspension must be installed by LCCC personnel only. Contact the catering and events department in advance to arrange approved rigging support.
Floor and Wall Restrictions
To protect the facility and ensure a safe environment for all exhibitors and attendees:
- Crates may not be placed directly on carpet without protective padding
- Forklifts and electric pallet jacks are not permitted in the ballrooms
- Crates and equipment may not be leaned against walls
- Decorations, signs, banners, and similar materials may not be taped, nailed, tacked, stapled, or otherwise fastened to ceilings, doors, walls, glass, columns, painted surfaces, fabric, or decorative walls
- Damage resulting from improper or unauthorized installation of materials will be charged to the exhibitor
Special Effects and Open Flame
- Smoke, haze, and water-based fog machines require a special permit. Contact LCCC for permit costs and approval requirements
- Open flame candles are not permitted. All candles must be enclosed in tempered glass containers
- Confetti use requires a $500 cleanup fee
Freight and Material Handling
All packages and freight, both incoming and outgoing, must be coordinated through LCCC's official material handling and drayage partner, General Exposition Services (GES). A material handling fee applies and varies depending on the size of your shipment and whether delivery and pickup to the convention center are required.
A GES coordinator will be on-site during designated load-in and load-out days to assist with delivery, pickup, and logistics.
The Lancaster County Convention Center has no on-site storage facilities for exhibit materials. Plan your shipments accordingly.
Cleanup and Labor
Cleanup of excessive trash not easily removed by a standard push broom or vacuum will be charged to the exhibitor at $25 per hour per staff member.
Labor charges for extended service hours apply at $25 per staff member per hour for any time beyond the standard four-hour service window.
Liability and Storage
The LCCC is not responsible for any loss of materials, equipment, or personal belongings left in unattended or unsecured rooms or areas. The LCCC accepts no responsibility for goods shipped to the facility prior to scheduled functions or left after a function is completed.
Great Event Venue
“Convenient parking, reasonable prices, and a clean facility make this a great place for an event. I would definitely consider Freedom Hall again for future concerts.”
Great Convention Center
“Great convention center that gets me into the Lancaster area, a place I'd rarely visit before Zenkaikon moved here. Lancaster County Convention Center is one of the better convention facilities outside of the Philadelphia and Pittsburgh metro areas.”
Quite Impressed
“I attended a convention here over the weekend and was quite impressed as to how clean, orderly, and organized everything was. The center easily accommodated 5,000+ people.”
Perfect Spot
“I was down there for the Lancaster Quilt show, and the Convention Center was the perfect spot to have it. There are restaurants within the center, as well as many within walking distance.”
Great Event Space
“Nice place for an event. Good parking in the garage beside of it. Plenty of space for vendors, room for casting demonstrations, nice separate space for presentations, just a nice put-together facility.”
Unique Atmosphere
“I was especially impressed by the fact that they have kept an old mansion that is part of the place, with its red brick wall. It gives the whole thing a very unique atmosphere.”
Impressive
“I've visited it several times for various events and meetings, and each time I'm impressed. The whole place is very clean, quiet, and well-managed.”
Frequently Asked Questions About Exhibitor Guidelines
Who handles freight and material handling at LCCC?
All incoming and outgoing freight must be coordinated through General Exposition Services (GES), LCCC's official material handling and drayage partner. A GES coordinator will be on-site during designated load-in and load-out days to assist exhibitors.
Where is the loading dock located?
The exhibitor freight and loading dock entrance is at 65 South Christian Street, Lancaster, PA 17603. All move-in arrangements must be coordinated in advance.
Can I store exhibit materials at LCCC before or after my event?
No. The Lancaster County Convention Center does not have on-site storage facilities for exhibit materials. Plan your shipment timing around your designated load-in and load-out schedule.
Are forklifts permitted in the exhibit hall?
Forklifts and electric pallet jacks are not permitted in the ballrooms. All heavy equipment use must comply with facility guidelines and be coordinated through GES.
Can I hang banners or signs from the ceiling?
Yes, but only through approved LCCC contractors or personnel. Contact LCCC in advance to arrange rigging support.
Is confetti allowed at my exhibit booth?
Confetti is permitted but requires a $500 cleanup fee. Plan accordingly and notify your event coordinator in advance.
What happens if my exhibit causes damage to the facility?
Damage resulting from improper or unauthorized installation of materials will be charged to the exhibitor. Review the floor and wall restriction guidelines carefully before setup begins.
Who do I contact with questions about exhibitor guidelines?
Contact the LCCC events team at 717-237-4000 or submit an inquiry through our website. For freight and material handling questions, contact GES directly through your event's exhibitor services kit.